Caching and How to Clear It Print

Caching Is Great - Until It Shows the Wrong Page

Caching makes your site faster by saving a copy of your pages and serving them without having to rebuild them every time. But sometimes you make a change and the old version keeps showing up. Here's how caching works and how to clear it.

Browser Cache

What it is: Your visitor's browser stores copies of your site's files (images, CSS, JavaScript) so it doesn't have to download them again on the next visit.

How to clear it:

• Chrome/Edge: Press Ctrl + Shift + Delete (Windows) or Cmd + Shift + Delete (Mac). Check Cached images and files, click Clear data.
• Firefox: Press Ctrl + Shift + Delete, check Cache, click Clear.
• Safari: Go to Develop > Empty Caches (if you don't see Develop menu, enable it in Safari > Preferences > Advanced).

Alternatively, do a hard refresh without clearing everything: Ctrl + F5 on Windows, Cmd + Shift + R on Mac. This reloads the current page fresh from the server.

Server Cache (cPanel / Your Hosting)

What it is: Your hosting server caches your pages to speed up loading for everyone. If you're on a shared hosting plan, server-side caching is handled automatically.

How to clear it:

1. Log into cPanel.
2. Look for the Cache or Performance section (exact name depends on your cPanel theme).
3. Click Clear Cache or Purge Cache.

Can't find it? Open a ticket and ask us to flush the server cache for you. We can do it from our end in seconds.

CloudFlare Cache

What it is: If your domain has the orange cloud enabled in CloudFlare, CloudFlare stores copies of your site on its global network of edge servers. This is usually what's showing the old version.

How to clear it:

1. Log into your CloudFlare dashboard.
2. Select your domain.
3. Go to Caching > Configuration.
4. Click Purge Everything to clear all cached files.
5. Or use Custom Purge to clear specific URLs (e.g., https://yoursite.com/page-name).

Changes usually take effect within 30 seconds of purging. If you still see the old version, do a hard refresh on your browser too - your browser might still have its own cached copy.

Quick Summary - Which Cache Should You Clear?

• You just updated a page and it looks the same: Clear CloudFlare cache first, then hard refresh your browser.
• You changed your site's design or logo: Clear all three - server, CloudFlare, and browser cache.
• Your site looks broken or weird: Clear browser cache only. It's probably an old CSS file stuck in your browser.
• Visitors report seeing old content but you don't: It's CloudFlare cache. Purge it from the dashboard.

Still seeing old content after clearing everything? Let us know in a ticket and we'll check if there's a caching layer we need to flush on our end.