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Adding Account Credit
What Is Account Credit? Account credit is like a prepaid balance on your YourCheapHost account....
Do you provide free SSL certificates?
Yes. All accounts will get a free SSL certificate installed for the domains hosted on our servers.
How long does it take for my account to be activated?
It usually takes 5 minutes for your account to be fully activated. However, if there are fraud...
How to Cancel Your Account
To cancel your hosting account: Log into your client area. Go to My Products & Services....
How to Update Your Payment Method
Here is how to update your payment method: Log into your client area at...
I've paid, but why does it still say that my invoice is unpaid?
It will usually take around anywhere from 5 minutes to 12 hours for our order verifications to...
My order was marked as FRAUD, why?
Sometimes an order may be incorrectly marked as FRAUD. If you feel that is in error, please open...
Our Refund Policy
YourCheapHost offers a 30-day money-back guarantee on all shared hosting plans. What Is Covered...
Understanding Your Invoice and Billing Cycle
How Billing Works at YourCheapHost We keep billing simple - no hidden fees, no surprises....
Updating Your Contact Details
Keep Your Account Info Current We send important stuff to your contact details - invoices,...
Upgrade or Downgrade Your Hosting Plan
You can upgrade or downgrade your hosting plan at any time. To Upgrade or Downgrade Log into...
View and Download Your Invoices
You can view and download your invoices anytime from the client area. Log into your client area...
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