To cancel your hosting account:
- Log into your client area.
- Go to My Products & Services.
- Click the product you want to cancel.
- Click Request Cancellation.
- Choose the cancellation type:
- Immediate - your account will be terminated right away.
- End of Billing Period - service continues until your current billing period ends, then it is cancelled.
- Optionally tell us why you are cancelling.
- Click Submit.
Important: Back up all your website files, databases, and emails before cancelling. Once cancelled, we cannot guarantee data recovery.
If you are cancelling because of a problem, contact support first. We might be able to help.
